Webster’s Dictionary defines flexible as “Willing or disposed to yield; pliable”. For a used car dealer, just like any other business, sometimes people can misunderstand what being flexible really means. As an independent used car dealer, it does not mean that you shouldn’t have a point of view. Nor does it mean there should be no process in place. It certainly does not mean to negate your desire to always be improving in all areas of your business. Which most definitely may include revenue, increasing the size of your business, as well as improving the quality and amount of your online reviews. What the word “flexible” really means, is…